Privacy Policy

Last Updated: February 2026

Introduction

Blueprint Repair & Maintenance ("we," "us," or "our") is committed to protecting the privacy and security of our clients' personal information. This policy explains how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect the following information when you request a quote or book a service:

  • Contact Information: Name, email address, phone number, and physical service address.

  • Service Details: Information about your property, specific repair needs, and photos of the project.

  • Payment Data: Credit card info or billing details (processed through secure third-party providers).

How We Use Your Information

  • To provide estimates and fulfill repair or maintenance services.

  • To communicate regarding appointments or project updates.

  • To process payments and issue invoices.

  • To comply with legal and regulatory requirements in Ontario.

  • To acquire or invest in repair & maintenance shops.

Consent & Disclosure

By providing your information, you consent to its collection and use for the purposes stated above. We do not sell your data. We only share information with third parties (like payment processors or subcontractors) necessary to complete your service.

Data Security & Retention

We use industry-standard physical and digital safeguards to protect your data. We retain your information only as long as necessary for business, accounting, or legal purposes (typically 7 years for tax records).

Your Rights

Under Canadian law, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate data.

  • Withdraw consent for marketing communications at any time.

Terms & Conditions

1. Acceptance of Terms

By accessing this website or engaging the services of Blueprint Repair & Maintenance, you agree to be bound by these Terms and Conditions and all applicable laws in Ontario, Canada.

2. Services & Estimates

  • Estimates: All quotes are valid for 30 days. Under the Ontario Consumer Protection Act, the final price will not exceed the estimate by more than 10% unless additional work is authorized by you in writing.

  • Access: You agree to provide our technicians safe and timely access to the service location.

3. Payments & Cancellations

  • Payment: Full payment is due upon completion of the service unless otherwise agreed in writing.

  • Deposits: For projects exceeding $500, a deposit of 15% may be required.

  • Cooling-Off Period: For contracts signed in your home worth more than $50, you have a 10-day right to cancel under the Consumer Protection Act.

4. Limited Warranty

We warrant our labour for a period of 90 days following completion. This warranty does not cover:

  • Normal wear and tear.

  • Damage caused by client negligence or third-party interference.

  • Manufacturer defects in parts (these are covered by the manufacturer's own warranty).

5. Limitation of Liability

Blueprint Repair & Maintenance is not liable for indirect, incidental, or consequential damages. Our total liability for any claim arising from our services shall not exceed the total amount paid for said services.

6. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be settled in the courts of Toronto, Ontario.